Customer Service

Attract

Identify All Touch-Point Available
Marketing and Sales Team

Exhibition and Summit

Official Website and Social Media and SEO

Third-Party Distributor Website and Advertisement

mail/Tel/Letter/Live Chat

Engage

Information Swap and Trust-Building
Technical Support and Design and Sales Team

Ongoing Technical Support

Unique Product and Schematic Design

Quotation and Schedule

Certificates and Test Reports

Grow

Cooperation and Delivery
Production and Sales and Inspection Team

Strict Quality and Material Inspection

Production and Delivery Tracking

Crisis Warning and Solutions

Retain

Customer Satisfaction
Customer Support and Sales Team

Customer Satisfaction Investigation

Specific Marketing Research

After-Sale Solutions

Reward

Unique Distributor and Firm Partner Reward
Mechanism Finance and IT and Sales Team

Design and Implement Reward Program

Systematically Track and Annually Post